The support contracts of the past are no longer appropriate in the 21st Century. Where it was once enough to respond within 24 hours if a computer broke down, today’s businesses require support on an entirely different level.

System downtime needs to be prevented. Response times need to be measured in minutes. Problems need to be resolved immediately. And preventing the threats faced by all today’s Internet-connected networks, Junk Mail, Viruses and most insidious of all – Spyware & Malware that can hand over your bank and credit card details to organised crime – requires regular, specialised attention.

Informtec’s unique network service and support plan, proActive, gives you all this and more – just like having your own I.T. department!

• Business Hours Telephone Support
• Immediate, On-line Response to 95% of Network Issues
• Regular, Planned Maintenance for Minimum Downtime & Maximum reliability
• Call-Out Guarantees for Items not Resolvable On-line
• Fast-Track Call-Out Guarantees for System-Down Events
• Regular Checking of Virus & Spyware Defences
• Regular Maintenance and Updating of Junk Mail filters
• Regular Monitoring of Your Backup Routines
• Free Extended Warranties on all Inform Brand Equipment
• High Standards, Professionalism and Excellence as Standard
  

Our whole approach with proActive is focussed firstly on preventing problems before they occur and secondly on minimising the impact of any that might come along - keeping you working efficiently and ensuring your peace of mind.

Call us today on 0161.946 0971. Whether you would like a Free Assessment of your network systems or just a general chat about your requirements.

INFORMTEC, 15 Patterdale Rd. Manchester. M22 4NR. 0161 946 0971. solutions@informtec.co.uk