Informtec – We’re all about You

At Informtec, we put our customers and their businesses right at the heart of everything we do.

Taking the time to understand how you work, your concerns, your requirements and your ambitions enables us to adapt technologies to work alongside you, in exactly the way you need.

The result is information at your fingertips, more time, less hassle and a business that runs more smoothly, efficiently & profitably.

Your IT should even start to pay for itself.

History & Experience

Informtec has provided innovative, cost-effective, computer and communications solutions since 1999.

With experience going back even further (to the mid-1980s) we’re one of the most trusted technology providers in the North West.

Unique Service & Support Plan

Informtec’s unique Service & Support Plan prevents problems before they occur, whilst fixed pricing gives you back control of your I.T. budget.

Regular, planned maintenance keeps your systems safe, secure & up-to-date, whilst immediate, online support facilities – together with contracted, on-site response times – mean we’re always here when you need us.

Features

• Telephone support during normal business hours.
• Immediate support, via online facilities, to resolve day-to-day issues.
• On-site support as required.
• Guaranteed 8-hour callout to minor issues not resolvable remotely.
• Guaranteed 4-hour callout to major issues not resolvable remotely.
• 2 x full, on-site system services per annum.
• Weekly system check via online facilities.
• All-inclusive monthly fee, with no additional hourly charges for support-related call-outs.
• Free extended 3-year warranties on our ‘Inform’ brand equipment, if continuously covered by our Service & Support Plan from new.
• Free comprehensive systems check and report on signing-up to the plan.